Cake shop

Cupcake Bazaar

4.3/ 5 · 6 reviews
  • Delivery

Services & amenities

1
01

Service options

Delivery
Yes

Categories and services

  • Cake shop
  • Bakery
  • Service establishment
  • Wedding bakery

Customer reviews

4.3 / 56 reviews
5 5
4 0
3 0
2 0
1 1

Review topics

  • delivery 3
  • birthday 3

Available reviews: 6

Google · 1
5 / 5
I have just ordered some cupcakes for my daughter’s birthday who is away at university and I wanted something nice as we can’t be with her to celebrate. I contacted Cupcake Bazaar last week and have been so impressed with the very efficient service, I had to write this review. Fi…More reviews
I have just ordered some cupcakes for my daughter’s birthday who is away at university and I wanted something nice as we can’t be with her to celebrate. I contacted Cupcake Bazaar last week and have been so impressed with the very efficient service, I had to write this review. Firstly I had contacted a few bakeries/patisseries to make an order and found that most of them wouldn’t or couldn’t deliver in the area I required. One of them didn’t even reply until two days later! But I had a very nice email from Louise at Cupcake Bazaar who explained delivery was no problem at all. I had lots of questions to ask as I had not used the business before and I could not have been more happier! Louise was so helpful and the cakes have arrived today exactly as ordered at midday. I would certainly have no hesitation in recommending this lovely business and will certainly use again! Thank you once again Louise!
Positive
Responsiveness, Quality, Professionalism, Value
Google · 2
5 / 5
I was a terrible person and hadn't organised anything for a dear friend's birthday. Luckily, as I am in New Zealand, timezones meant that I still had a day to get something sorted! I sent a quick email to see if Louise could help, and she replied straight away (at 4am her time!)…More reviews
I was a terrible person and hadn't organised anything for a dear friend's birthday. Luckily, as I am in New Zealand, timezones meant that I still had a day to get something sorted! I sent a quick email to see if Louise could help, and she replied straight away (at 4am her time!) She made a batch of beautiful cupcakes for my friend's birthday and personally delivered them to the university hall where she lives by that afternoon. Louise understood the sensitive timing of the whole thing, and took care of every detail for me. Thanks so much Louise - you're a lifesaver. Your cupcakes looked amazing, and I am assured they tasted phenomenal too! My friend thought they were incredible - she ate all six herself! Your friendly and quick service is impeccable and you even put up with my silly and slightly embarrassing name for her. :) I have absolutely no qualms recommending Louise and Cupcake Bazaar to everyone and anyone. :)
Google · 3
5 / 5
One of my favourite spots! Delicious cupcakes for every taste. I always stop by and take 2 bags for home or the office, because I know everyone loves them. Amazing taste!
More reviews+3
Google · 4
5 / 5
Amazingly delicious cupcakes that looks adorable and baked from the heart, the delivery service is amazingly accurate and the owner is the most cooperative person on earth I highly recommend this place to anyone!
Google · 5
5 / 5
Google · 6
1 / 5
Louise did a great job making cupcakes for my boyfriend's birthday. However, did not seem to care enough to deliver it on time, claiming that he was not home. Cupcakes arrived expired after being kept for 4 days in the van. Company refuses to return money back and keeps me ignore…More reviews
Louise did a great job making cupcakes for my boyfriend's birthday. However, did not seem to care enough to deliver it on time, claiming that he was not home. Cupcakes arrived expired after being kept for 4 days in the van. Company refuses to return money back and keeps me ignored.This made me very dissapointed and upset as I was so excited to surprise him and I am far away and could not take care it myself! Very dissapointing experience, would not recommend to trust this company! The worst experience!
Owner response

I feel this review is very unfair. Delivery was attempted on the date requested but as there was no answer from the recipient a card was left advising them of the attempted delivery. I care very much about delivering on the date requested by the customer but it is out of my control if the recipient is not there to take delivery!

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